Contact
Talk to a human
Questions about coverage, a public source you want us to monitor, billing, refunds, or your account — send a note and you'll hear back from someone who knows the work.
Email
support@dirtworkalerts.com
Based in
Knoxville, Tennessee, USA
Response time
Weekdays, within one business day
Add a source
Want a county, city, school system, or utility district added to the monitored source list? Tell us which agency and where they post, and we'll look at adding it.
Billing and cancellation
You can cancel or change your plan yourself from Account → Manage Subscription. Our refund policy covers trials, partial months, and billing errors.
What we can and can't help with
BuildLead Alerts aggregates, summarizes, filters, and links to public procurement information. We do not issue solicitations, and we do not guarantee completeness, eligibility, or contract awards.
We cannot answer questions about a specific solicitation's requirements, deadlines, or eligibility — those belong to the awarding agency listed on the official posting.