Refund & Cancellation Policy

14 days free. Monthly after that. Cancel yourself in two clicks, any time, and you keep access through the period you already paid for. If your first paid month delivers nothing useful, tell us within that month and we refund it.

Every new account gets 14 days of full access at no charge. No payment is taken during the trial. If you do nothing at the end of it, the account simply loses access to paid features — you are not charged automatically unless you have subscribed.

Local ($29/month), Pro ($59/month), and Company ($99/month) are billed monthly in advance and renew until cancelled. Applicable sales tax may be added at checkout.

Cancel any time from Account → Manage Subscription, which opens the hosted billing portal. Cancellation takes effect at the end of the current billing period; you keep full access until then and are not billed again. No cancellation fee, no phone call, no email required.

Monthly periods already started are not prorated on cancellation, because access continues for the remainder of that period.

If your first paid month produces no relevant opportunity for your company, contact us before that billing period ends and we will refund that month in full.

Duplicate charges, charges after a completed cancellation, or clearly erroneous amounts are refunded in full. Contact us and we will correct it.

If a payment fails, your subscription enters a past-due state and we email you. Access to paid features pauses until the payment method is updated in the billing portal. Your account, saved opportunities, and alert preferences are never deleted for non-payment.

You can upgrade or downgrade at any time from your account page. Upgrades take effect immediately; downgrades take effect at the start of the next billing period.

We do not refund on the basis of bid outcomes. BuildLead Alerts is a discovery and filtering service and does not guarantee completeness of coverage, eligibility to bid, or contract awards.

Send a note through our contact page. We answer on weekdays, generally within one business day.